Terrible first (and last) experience on this website. Price was displayed in Euros since it's the currency on my account. I made an offer to a seller, which was accepted in EUROS! Once at the checkout page, PayPal, which was an option offered as a method of payment, was disabled and I could not click on it. Moreover, there was no option available for installment payments as advertised on their website so the only option for me was to pay upfront with card or Alipay... But this is not the most surprising part! The climax of my customer experience happened when the price (that I was supposed to pay in euros) magically switched in dollars on the invoice. I did not immediately notice that from euros to dollars, there was a difference of more than $60. Since I have a US bank account, I used my US card and billing address but immediately reached out to the support to get a refund of the price difference. They just denied the issue, did not take any responsibility, and just ignored my refund request. I asked to cancel the order, they answered they could not do anything but try to reach out to the seller. This is so bad! This company is stealing and cheating customers out of money by changing the currencies behind their back. This is theft!
2 years ago
Vestiaire Collective has a
1.5
average rating
from
1,282
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.