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Anonymous
I purchased a lady dior bag that was described to have "minimal wear" and be in "excellent condition". I had the bag authenticated through vestiare collective so i could have peace of mind. When i received the bag, it had much more damage than the seller disclosed which vestiare collective failed to disclose as well. The bag reeked badly, the stitching was falling apart throughout the bag (threads undone and poking out everywhere and the stitching completely undone on the handles), it had also been repainted so the texture did not feel like soft lambskin leather at all anymore. I reached out to vestiare collective and they asked me to send it back to inspect. They claimed to find nothing wrong with it and posted it for sale under my own account so they could resell and gain commission AGAIN. I was forced to reach out to my CC company to file a dispute which hopefully gets resolved. Vestiare collective deactivated my account and currently i'm out of both thousands of dollars and the bag. BEWARE.
2 years ago
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Vestiaire Collective has a 1.5 average rating from 1,282 reviews

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