What an absolute nightmare to work with Vestiare at this moment. I sold over 100 pairs of exclusive new shoes and jackets, and I never ever had a problem. But ,last week Vestiare was able to cancel 4 orders with a total worth of €3800,- this due to the incompetence from the Vestiare Employees. For the 2 Loro Piana items they made up the so called ‘quality reports’ at REF: 25220275 their issue was ‘ direct sale’ and ‘wrong material’. Both are complete incorrect, and I still don’t know why they exactly canceled it. I sent them an e-mail on 01-09-22 about this issue, and asked them kindly to call me on Monday 05-09-22. MR. LUC R replied 03-09-22 to my e-mail about this issue with the following note: We noted it, and we will let you know They never ever gave me a reaction or called me, very professional. For the other Loro Piana jacket (I will help you vestiaire, REF: 22516730) they said it was to much worn, that is a surprising fact since this jacket was always in the closet. but ok, the ‘expert’ did his job excellent and canceled my order, again perfectly worked guys! :( Regarding the Louis Vuitton and the Hermes I did not even get a report. They canceled the Louis Vuitton (REF: 25404684) due to the fact that they could not see if it was real, again chapeau!! what a knowledge they have at Vestiare, what a wonderful company to work with. That is why you pay the 15% interest, so that you send your product and they are not able to see if it is real, it sounds like a fairytale. I asked for several times for a reason why they canceled it, but they never responded to that. ( Send 3 times an e-mail, now 9 days ago) I also paid €12,- to get it shipped back, never had a conformation or tracking code, luckily the shoes are only worn €2500,- The Hermes are like the same story as above but with another reason, the reason was as following ‘Not Complaint’ so that would mean there is nothing wrong, but again they where able to cancel it. Please be advised that I sold over 20 pairs of Chypre sandals though Vestiare last 6 months, and now they cancel this item. If we take all these 4 cases we can say that Vestiare has to deal with a incompetence team without any knowledge. I asked them 48H ago for a solution or reaction, they never reacted so here you have your beloved review, I hope you can answer and compensate me now. sorry to see that you first need another 1 star review to respond. The orders that have been cancelled due to unknown facts: * Loro Piana Cashmere jacket REF: 22516730 * Louis Vuitton LV Trainer REF: 25404684 * Hermes Chypre sandals REF: 2505460 * Loro Piana jacket blue REF: 25220275