Lately the service is terrible! They answer you just to respond but not to assist. I don’t know how qualified are their “experts “ but they rejected an item which is absolutely authentic-what’s more this item was previously approved and listed , but because I wanted to update some info about it I deleted it ( the site does not allow to make updates-you have to delete it and to list it again). So i wanted to list it again but it was rejected ( probably they were not in mood on this day and decided to reject ). Also they were holding payments which I had to receive for about 2-3 weeks as out of a sudden they decided to verify my profile ( exactly after I sold my items and I had to collect my money). They requested proof of address and did not provide some clarifying information about it which made me confused and unable to provide the requested documents-even after I spoke few times with their agents and explained my issue they also did not clarify the misunderstanding. That’s why I am saying they answer without any intention to help, but just to respond!Have to search for a better alternative to sell my items