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Larisa
Previously I complained about that VC doesn't answer how I can protect myself from fraudulent buyers who claim an item was not as described, as this has happened before, VC claimed they would be in contact with the buyer and the seller at all times, right now an item has been delivered, is overdue, every flaw was mentioned and shown as much as possible (they were very minor) again pay out did not happen, again NO contact from Vestiaire at all, 5 days after it has been delivered it is still "waiting for confirmation from the buyer" - again NOTHING from VC, the buyer previously was fully aware of the flaw and tried to haggle a low price down even more in chat despite me having switched offers off. The direct shipping is such a risk, and the fact that VC claims to be in contact with seller and buyer is a joke, there is absolutely NOTHING. This time it is 21858236, previously it was a dress that was cut very small and which I went to pains to point out that it is designer sizing and gave all the measurements! I also complained about the software, yet I got the usual generic answer, showing how uninterested VC is, or how awful there technical department is. What seemed like a great idea is dragged down by a company who really couldn't care less and cuts corners at every turn! Furthermore if you are a woman and you are selling your items, be aware that guys (especially with a foot fetish) will pester you for pictures of items worn, let me stress, I have no issue with anybody's fetish, but I do not want to be the object of their "desires"
2 years ago
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Vestiaire Collective has a 1.5 average rating from 1,282 reviews

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