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Anonymous
I received an email TODAY at 8.40 am that they are changing the brands they accept: "Vestiaire Collective One or more of your items will be delisted soon We wanted to let you know that from now on, we will no longer be able to accept items from the following brands: • Topshop • Miss Selfridge • Asos • Coast • WAREHOUSE • Karen Millen • DOROTHY PERKINS • Nasty Gal • OASIS • ATMOSPHÈRE • Burton • Fashion nova • NA-KD • Cider We constantly review our catalogue to make sure that the items and brands available on Vestiaire Collective are in line with our values as a community. Unfortunately, the removal of these brands means that some items currently listed on your account will be delisted within the next 24 hours. We’re really sorry if this causes any disappointment, and we appreciate your understanding. The Vestiaire Collective team" I wanted to remove my items and list them somewhere else as description and taking pictures is time consuming, however Vestiaire has NO RESPECT for their customers, absolutely ZERO. As I hour later the items are gone, my work is gone, because the shady company simply deleted it. Be aware that this is how you are treated, while they charge a premium commission they offer very little and use the cheapest and nastiest shipping companies they can get away with, as a result if they lose your item, you are running around, supplying them with sensitive documents like copies of your passport that the shipping companies do not require and you have to send it in an email that can easily be intercepted to somebody in a call center, putting you at risk of identity fraud. This is just a trick by Vestiaire to try to stop you from claiming. As a buyer you pay a lot for delivery, as a seller you pay a commission that is sky high, what do you get for it? Nothing! It doesn't matter if you are the buyer or the seller, for Vestiaire you are nothing but a cash cow. Cue, a generic copy and paste reply from Vestiaire is yet to follow.
2 years ago
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Vestiaire Collective has a 1.5 average rating from 1,282 reviews

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