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Anonymous
I’ve been an avid seller for a year now and made another sale… only to find out that they have removed my country from the pre paid shipping list. Without warning or notification. I live in Dubai and we don’t have a regular postal system here, so to use registered post myself it would cost at least $100 (as I’m not a business like Vestiaire). Spoke to customer service and they gave no explanation just ‘sorry we removed UAE and Turkey, now you have to pay it yourself’. Honestly so devastated as someone who works in the fashion industry and valued a website like that for contributing to sustainability. And to cancel UAE is crazy considering the luxury fashion resell business is at its highest. I really hope they changed it back, because including all but two countries feels like discrimination.
1 year ago
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Vestiaire Collective has a 1.5 average rating from 1,282 reviews

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