I am adding myself to the LONG LIST of disgruntled Vestiaire Collective customers. I have also had issues listing authentic items this past November (2022). My feeling is that something has been going wrong at VC - either they have been selling/letting through too many fakes, had issues with customers purchasing fake items (after they authenticated them I am guessing!), or some other issues with their so-called "experts" or "authenticators". Why else would they be rejecting listed items that are so obviously authentic (in my case including photos of the receipt, the date stamps, high-quality and in-focus photos of brand stamps) with really good and honest descriptions etc. I contacted the customers service and have sent in additional photos, repeat photos etc and they still have rejected my items. WHY?? When you ask them about specifics ("What else do you need? What was wrong with my receipt, photos etc?") they use the excuse that they cannot say. RUBBISH. It makes me really unsure about even purchasing items with them. If they can't tell the real deal despite receiving ALL THE INFORMATION, how on earth can they determine something is fake? The weird thing is that there are heaps of bags listed there that have no receipt, bad photos etc, but somehow they got through? Weird. They really need to have a good, long look into the chaos. Another gripe: The automated messages sent by the (poor) customer service agents who have no idea about anything, but have to answer complaints all day. "We'll get back to you within 24 hours" etc etc. GIVE US A BREAK. VC earns so much commission from us, the customer (and yes, they did increase their commission recently without saying a word, but nag the customer to reduce their prices ALL THE TIME). They need to do better. The automated VC replies on boards/pages/sites like this one is also a joke. Come up with something new, or actually act on the feedback we are giving you. COMPLAINT OVER.