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Gabriela G
VC ARE SCAMMERS! I purchased a pair of Balenciaga triple S sneakers and sent them for QC check to their hub. I am not sure if they really checked the shoes but they confirmed that it’s compliant and they sent the sneakers to me. When I received the shoes they were unglued and with a hole above the sole. I reported it to VC and their costumer support told me that I need to send the shoes back to them for a second check and they will refund me. After I week they informed me that there is nothing wrong with the shoes and they are matching the description of the seller. I am sorry but holes were nowhere visible or mentioned in the description. Seriously doubt the authenticity as well. Of course they didn’t refund me but relisted the shoes on my account but they didn’t mention that there is a hole so I will have to scam the person who is going to buy it. I just told them to sell it by themselves and to take the money. I am not going to wear shoes with holes, nor I am going to scam people. Never again buying from there.
1 year ago
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Vestiaire Collective has a 1.5 average rating from 1,282 reviews

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