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Anna Mashayev
I used to sold a lot through VC, i am a Trusted Seller there. I listed my Chanel bag and wrote in description: includes certification of authentication (not an authentication card!) When it was sold, i sent the bag with printed authentication certificate! When VC hub got it, they sent me a report that it missing authentication card, it shouldn't be card! I never mentioned the authentication card in the description when i listed it. Now the seller has 72 hours to accept or cancel the order! Certification is not a card! Never will use the platform again until they will solve the problem! I am very disappointed! Tried to contact with their chat twice, sent email twice, there is no response!
1 year ago
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Vestiaire Collective has a 1.5 average rating from 1,282 reviews

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