I noticed that Evri doesn’t recognize parcels as being sent when they are delivered to a drop off shop and scanned but only once they reach the Ervi depot, this puts me and my items at a massive risk if while already handed over they get lost or stolen by the shop, driver, someone before scanning at the depot, this has happened before. I have contacted Vestiaire 3 times asking for clarification and to talk to Evri about this glitch, I get standard copy and paste replies that don’t address the issue , I have asked to elevate, I still get exactly the same standard copy and paste reply. No customer service, nobody actually reads your request, no reply. To call this shocking and sloppy would be a compliment.