I would give 0 stars to the customer service if it was possible. Months trying to sort out an issue and it just got worse and worse.
Their “expert team” in charge of quality control has been recruited with zero knowledge of how even to open a bag.
Their follow up is inconsistent and just delays any solution.
with the commissions they ask, they should give a decent CS, instead is rubbish.
Using the platform only because I really want to sell my stuff. But I can see tons of other people like me think it’s terrible.
1 year ago
Vestiaire Collective has a
1.5
average rating
from
1,282
reviews
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