I am seller and I sold a Chanel cosmetic pouch last Feb.2,2023. It was shipped to Vest for authentication. Per tracking number, the item was delivered to their warehouse and Vest denied after 2 week that they didn't received the item. Mind you, they didn't informed me about the issue until I checked the status of my sale. Now Vest filed a claim on USPS but USPS denied the claim because it was already delivered to them. So Vest will not give me any refund because the claim was denied. So now, Vest has my Chanel and I lost my Chanel as well. This company is stealing packages and would try to file a claim on the courier so that they'll have the item and will use the claim to pay for your refund and at the same time they will are keeping the items. This company is a scam. I withdrew all my items on their app. Beware of this company!