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Geert
We are back to the horror show, they are sending me their regular "Your items will be delisted in 7 days please confirm if you want to keep them" spam, so I am trying to log in, it throws me to the sign in page, it will not let me sign in, doesn't recognize my email. I don't know how many times I told them that there is a problem, as the problem keeps persisting, especially for Mac users (check out any board for Macs) they come back with totally absurd "Clear your cookies" it is not my cookies as it happens on every browser and several different computers. Then they try to get me on their app, I am not trusting an app of a company that obviously has the sloppiest IT on the whole planet. So for an indefinite amount of time, I can't sign in, I can't list, I can't get labels if I sell something. Customer service is a joke, chat never works and if it does (once in a blue moon), it is insane as the people there don't even have any idea how the site actually works, they don't seem to talk to other departments, emailing, you get a copy and paste reply, they don't even seem to read. It has turned from an OK site to a horror show!
1 year ago
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Vestiaire Collective has a 1.5 average rating from 1,282 reviews

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Alice, Customer Support

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