On 3-20-23 I purchased a LV zippy wallet and LV on the go bag which I thought was used in great condition based on photos and descriptions. When I received both item, I clearly they were fake because the dust bag and blue Louis Vuitton lettering and the bag handles were wrapped in plastic and the bag was folded in half and smaller than the actual on the go bag. The zippy wallet had plastic on the hardware which the REAL LV wallets or purses NEVER come with plastic wrapping around hardware or handles. Vestair Collective sold me two fake LV items!!! I reported the issue through their frustrating website and they sent me a shipping label for the refund of the zippy wallet. But they only allowed me to RELIST the on the go LV bag within 72 hrs. I relisted it and it was sold the same day so they sent me a shipping label and it was marked as authenticated shipping. When the received the bag, they said bag was non compliant meaning not authentic. So they sold me a fake bag in the first place, say I need to relist it, then said it was sold and I returned the bag in its original green packaging from VC NY address and now they are asking for the bag to be sent when they already have the bag because I had to relist it!! This has never happened to me on Tradesy but you can’t even talk to a live agent and you have to try to report via email. So frustrating, I need to be refunded $989 for the fake LV bag that they advertised as a used bag and photos of the bag in great condition which was clearly a LIE!!! They are not authenticating items being sold especially via direct shipping on their website. I will never but on Vestair Collective!! The bag and wallet came on green plastic shipping bag not even in boxes to protect the bags, smh!!