I have contacted Vestiaire AGAIN as they suggested in their generic copy and paste message, it took 24 for the same "customer service" person to get back to me and he then told me (wow, he must be Einstein) that my item was sold, apparently he totally forgot that the day before he told me that he would contact the seller, when I explained again, i got more generic replies, then that they HOPE the seller will stop stealing my pictures. SERIOUSLY, that is the approach CUSTOMER SERVICE takes? If you are on a Mac, you can't even email them, you can, but the message does not get through, you get no confirmation, so you are stuck with the halfwits in chat, I guess in their spare time (of which there must be plenty as they are not doing customer service) they are the ones who write the good reviews. As a buyer and seller, be aware if you are dealing with Vestiaire, you are taking a gamble because they have NO CUSTOMER SERVICE