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Aura
I had 2 bad experiences in 1 week.I am An italian private seller.I sold 11 items in the past with Vestiaire but the last 2 their behavoir was disgusting.I sold an Eisabetta Franchi puffer with al lapin collard,i send it to them and they cancelled my sale with the excuse that is mildly different amd a little worn .In my description it was also the fact that the collard is natural fur.They send me 2 photos from my description that don t show any defect,they claimed .They send it to me without repost it like their policy said.i received the coat without dustbag,they send it in a box without no water protection or my dustbag that i send it to them too.My coat i check it amd there is was no sign mark or anything else.Exactly like in my description.They don t give me a reason but i wrote with the buyer who accept the coat anyway and she told me that Vestiaire could not send a lapin fur in the uk.My question is?Why they made me lose time if they had a buyer from uk?and why they don t relist my item?the second sale it was an Elisabetta Franchi dress,was arrived at the buyer 3 days ago,Vestiaire doesn t send me the money,they don t respond at may emails or chat and they cancelled the dress from their site amd also from my sold items.My dreas disappeard,i have the proof where i send it also the mails from Vestiaire with the proof that my dress was sold with them but they took my money too,and my dustbag.and no response,chat unavailable and no money.They are non proffessional anymore like years ago._Fortunately i didn t sold my Louis Vuitton bag that i had also on my account for sale and i cancelled fhe sell because i don t trust them anymore.If they took my 100 euro from The dress and a coat dustbag i don t immagine if i sell my LV bag eith Vestiaire Collective 🥲🥲Don t sell with them there is a huge risk to lose your items and your money .i will make an online police compliament because i want my money and my dustbag back
1 year ago
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