Received an item that has two issues: sizing and condition. The seller said was Italian 42, but turned out to be a French 42. When I wanted to return it, VC said that this is not a good enough reason? Should the onus be on the buyer to do the legwork for finding out a brand’s sizing standard or should the sellers be trusted to put the correct size? In addition to this, the seller stated that there were only marks inside, however when it arrived, the label had a marker line across it, as well as stains all over the front (including hard to remove make up stains). Again, VC says they will not let me return the item even if it’s not according to the seller’s description. Honestly, BUYERS BEWARE.
Vestiaire Collective will probably just reply with a canned response because their customer service is a joke.
1 year ago
Vestiaire Collective has a
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