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You suck and are fake!
Absolutely appalling company who are functioning illegally and illegitimately. Zero stars. I’m actually not sure how they still exist and they will go bankrupt and be shut down eventually. I’ve sold an item that has been posted/received by buyer though item is still marked as pending delivery. When I click on tracking, item has been delivered. I reached out to buyer to confirm this, she confirmed that she’s happy with product but can’t authenticate due to item still being marked as pending delivery. Vestiaire are purposely prolonging my payment maybe because they’re running out of money or have cash flow issues? Super concerning. I’ve reached out numerous times to “customer service” and receive dumbfounding explanations that do not answer my questions and give me ridiculous answers. Fake company. I won’t be selling with them again. The worse resell marketplace I’ve ever experienced. Do not sell and buy on their platform. They are beyond untrustworthy.
1 year ago
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Vestiaire Collective has a 1.5 average rating from 1,282 reviews

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Alice, Customer Support

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