I bought a pair of Hublot sunglasses with physical authentication made by Vestiaire experts. They confirmed the item is compliant and delivered the sunglasses to me. The sunglasses are not genuine and even someone without experience could see this. There is nowhere written where are made. All the Hublot sunglasses are marked with: Made in Japan. On the sunglasses I received it's nothing written. I write to Vestiare on the chat and they said that even if their expert confirmed the item it's compliant they can make a second verify. I sent the sunglasses at their hub in France and they confirmed at the second check that the sunglasses are compliant... I asked them again to tell me only one thing: where it's written where are made? I proposed to pay another 15 euro for the 3rd authentication just to check this aspect: where are made. They didn't answer on the chat and told me by email that the item will be relisted on their app and after will be sold they will transfer me the the money without their usual commission.
In conclusion someone will buy a fake that was authenticated by Vestiaire experts as genuine. It's unbelievable how easy it is to sell a fake on Vestiaire app and you don't have any support or a normal communication with their staff. All the answers you get on their chat are standard, they can't give you any detail if you ask for something specific. Order 81027725
1 year ago
Vestiaire Collective has a
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