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Anonymous
I got paid very fast for my first sold item on VC. I was quite surprised actually. The only drawback is their authentication service is just really disappointing. I had one Chanel item from early 2K rejected because they couldn’t verify its authenticity as it was only missing the brand tag on the neck but had all the wash/size/origin tags intact. I supplemented a link to a similar design/pattern item with exact model # sold on a competitor platform to no avail when I was turned down for a due diligence from their authentication dept whilst chatting to their CS agent. They instead persisted for proof of purchase, receipt and tags etc when I had clearly stated in my bio that most of my items are from estate lot auctions which tend to come loosely on an “as is” condition basis. That similar model item was sold on 1stdibs.com also had no brand tag attached to the garment and only had the wash/size/origin tags such as mine. This only proves their authentication efficacy is below professional standard as they claim to be superior in the highest regard. It wasn’t the first time it happened to me. I have had multiply items rejected due to their authentication Incompetence. What I find very weird is that some sellers from Europe gets easily approved even when their garment is only supplemented with pics of the article but missing pics of the brand/ origin/wash tags. It kind of gives me the “double-standards” impression to be completely honest. One other thing I find really annoying is they tend to “revise” your text description of the items you submitted to list. I feel I’m being patronized as quite often their grammar is way off and I find this totally unacceptable because it gives prospects the impression I’m illiterate and ignorant of my presence on such high esteemed platform. Nevertheless, I have high hopes they will attend to these existing nuisances and mend their hiccups to a better and pleasing experience for sellers and buyers worldwide. Thank you for reading if you have made it this far!
1 year ago
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Vestiaire Collective has a 1.5 average rating from 1,282 reviews

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