Avoid modern daylight robbery by a company that violates about every rule!
Here's an excerpt of their new terms and conditions, which led me to close my account because the last thing I want is to give them items for free!
"Delivery failure: If an item cannot be delivered (due to an incorrect address, non-collection etc.), an email will be sent to the user. The item will then be kept by Vestiaire Collective for 1 month. If the item is not claimed from Vestiaire Collective, or if no address update is provided to Vestiaire Collective within the above-mentioned timescale of 1 month, the item will be relisted on the user’s account. In the event that the item is not sold within 6 months, Vestiaire Collective will then become the owner of the item.
Returns: If a transaction is cancelled for any of the reasons foreseen in our terms, all customs duties and taxes linked to the return of the product will be at the seller’s expense."
So basically the rip off merchants are wanting your items for free, after all they are trying to push you to sell for ridiculously low prices anyway just to get their commission, their system never works, if somebody gives the wrong address and an item is returned as the BUYER you then pay all the costs and the item goes to Vestiaire and they keep it if you don't sell within 6 months.... How this can be remotely legal is unclear to me, however, since a lot of things they are doing are not quite legal, I guess it is time that they face a class action law suit.
"Transforming the fashion industry" and pretending to be environmental seems to be a nice excuse for modern daylight robbery.
Luckily there are a lot of other companies where you can resell, they might all have flaws, but Vestiaire seems to be a collection of flaws
1 year ago
Vestiaire Collective has a
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