Customer Support from hell. Life is far too short to have to deal with these cowboys. I was randomly banned from Chat on 13 September while about to confirm a sale and despite numerous requests through chat and email over the last week, I still have no answer as to why I am banned. Initially I was advised the ban was a system issue and the team was fixing the issue and all would be good by Monday. Despite 4 other "bots" taking over the complaint through chat since my initial interaction, there is still no meaningful response other than the nonsensical link to the T&C's around banning. In the meantime, they keep bombarding me with notifications about lowering prices and de-listing items despite not being able to transact on their platform. On a positive note, at this rate the world is at least safe from bots/AI as the examples used by Vestiaire are completely inept with the same grammatical errors and frankly stupid and insincere language in each contact. Should be noted that they do at least remember to use different names. They also refuse to escalate issues or take any ownership in terms of resolving my complaint, in fact they couldn't care less. The technology infrastructure seems incapable of supporting their operations and is a joke despite the commission level.