i have written here reviews for vestiaire collective in the past. they copy-paste their answer here saying they are investigating and trying to fix the issue: it's a total lie. they do absolutely nothing afterwards, they don't care!! I will edit/update this review in one week to let you know if they did something. i will add screenshots soon too. I have sold 2 items recently . one of them (32352636) was sold and the item went though the authentication process and it was considered authentic and all ok and it was sent to the buyer. the buyer then might have said the item was not authentic or something and vestiaire contacted me to say the buyer raised a concern and that they had re-inspected the item and it was considered on a 2nd check not authentic. I complained and said the item was authentic and have sent proof of purchase and told them i would expose this shameful situation online. they decided to ship the item back to me . the item was sent back from hong kong ! this means the item was never inspected a second time ! furthermore, i had to pay 50eur for the item get out of the customs . the item that i never actually sold i had to pay 50 eur to have it back ! 3 weeks after one other item (34664227) i sold is being returned from the buyer for no reason. the buyer was based in USA and the item then was stored in the New York warehouse. no one asked me if i wanted the item back (of course it's cheaper for them to not ship)! i have told them i wanted my item back but to send it to their warehouse in france first and then to me in order to not get caught in customs as i can't recover the item without paying high taxes. they have sent the item from US directly to me and say that i need to pay the taxes. this is absolutely a bad practice: buyers and sellers do not handle shipping, this is an entire responsibility from vestiaire collective. buyers pay expensive shipping costs and sellers have high fees deducted from their sales. VC is the only DHL client here and should fix this. I am absolutely annoyed with this: why should i pay to have an item returned back to me that was unsold. I list an item on VC and I basically lose money for that. Avoid it and use the many other platforms that are over there !