Love shopping on the platform and I've been doing it for quite sometime. As long as you pay attention to the condition pictures and other details of the items you're good to go . Things are a bit more expensive then other sites but this is to cover the commissions which I understand. Everyone is in for the money so all good. But God forbid you should need help or need to contact their customer service. Horrible response times and even whwn they do they give you half answers or none. My last experience was related to a product advertised as physical authentication included (means product is physically checked by someone at vestiaaire before you receive it). I asked support why i had to pay for the physical check if the product was advertised as having it included in the buying service and the answer was and I quote " if you want to buy it go for it, if you do not want, just purchase another bag ". There can be mistakes made in the way the products are put up for sale and that's OK. Id rather deal with crazy demanding sellers directly like on other platforms then with their customer support.