Will never buy anything here again. I received a very obvious counterfeit item. They would not give me a refund when I returned it, because the item "matched the sellers description". Whether or not it matched the sellers description has no bearing on the authenticity. I tried to tell customer service this (who you can only reach by chat, and you are lucky if they respond with in 24 hrs, and have the mental capacity to understand what you are saying). Like the previous reviewer, they only offered to allow me to re-sell the item, and did not even give me the option to set the selling price, which they set for far lower than what I paid. This is a total scam. I am contacting my credit card company to file a transaction dispute, and will let them pursue getting my money back. Worst buying/customer service experience ever. Don't waste your time and money, shop elsewhere.
7 months ago
Vestiaire Collective has a
1.5
average rating
from
1,282
reviews
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