Horrified by my experience with their “customer service” team. There is no service provided to customers, no concern or care, and no ability to problem solve from what I can tell. The email thread is shocking. A seller did not ship my item within the required shipping window after they accepted my offer, so I was refunded. The seller then shipped the item in the app. I received it and then when I offered to do the right thing and pay but their only offered solution was for me to go out of my way to wire them money and cover the large wiring fee from my bank on top of the original charge, not holding the seller accountable for their error and causing this whole issue. They wanted me to financially pay for the seller’s mistake or return the item - neither of which I will be doing. They couldn’t reverse the refund or allow me to repurchase the item in the app (so easy) or send a payment link. I went out of my way with my bank and paid the amount less the wiring fee to end this nightmare after having been harassed daily for over a week and have since deleted my account and stopped replying. They are still coming at me for more money, even after I tried to do the right thing in a wrong situation. The only thing I did wrong was purchase something from this platform which I will not be using again.