STAY AWAY FROM THIS COMPANY. I bought here Valentino Garavani sandals in "very good condition". The sandals were inspected by Vestiaire quality control team and they even attached their label to it. Once the shoes arrived they were a bit small and Vestiaire offered the solution to resell them, which I did. Once the new buyer received the shoes she complained for no reason as the shoes were as described with all labels attached. However, Vestiaire accepted the complain and the sandals returned to me. Once I wrote to customer service, George R who works there, completely ignored my messages and never replied (for 2 days now). Once I asked them via email to send the sandals to them again so they can see that they are the same condition as described, with all Vestiaire tags attached, they simply ignored this. This has nothing to do with money, it is about DISRESPECT that this company shows towards its Buyers and Sellers, it is about customer service that does not exist, it is about the fact that they take very high provisions from sellers and now even additional provisions from Buyers and they offer nothing in return. They are completely INCAPABLE of handling the direct shipping options as it is easier for them to accept all possible complains instead of dealing with any situation at all. PAY ATTENTION THAT ALL POSITIVE COMMENTS HERE ARE INVITED ONES, while all other, REAL COMMENTS, are actually negative experiences from their Buyers and Sellers. A shame.