I ordered a jacket from them cost over 300 GBP, the seller gave me the wrong measurements so it was too small. After sending it back to them they are refusing to give me a refund or the jacket back and are going to sell it on their site and charge me a fee. The item also had a mark on the sleeve. Customer service called me back and talked over me then said it was a bad line although I could hear them fine and then they cut me off. This is a big statement, but this is the worst company I have ever dealt with, not only did they miss sell the item, they also refuse to refund me, and they won't return the item as they want to sell it again and charge me a fee, PayPal contacted. Do not use this site there is no buyer protection
6 months ago
Vestiaire Collective has a
1.5
average rating
from
1,282
reviews
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