I have had the worse experience on this website. The customer service is appalling, actually disgusting! they don’t try to help you and you just end up chasing up an issue only for them to not respond or respond after hours. They clearly Do not value customer service or their customer nor want to retain customers otherwisw they would act correctly! It’s like only one person is tending to all the customer problems and picks and chooses when to respond. I’ve had a person called Rachel dealing with my query, something that is supposed to take a few hours atleast has dragged for 3 days. I feel like this website has scammed me. But I’m not the one, I am Not letting them get away with such poor behaviour. I will be reporting them to Trading standards as I feel scammed by them