Where do I start? Best with PLEASE IGNORE THE BOTS WHO DO ONLINERS HOW GREAT IT IS, the reality is, the website is often not accessible, they try to force you to use their app, which is worse than any spyware, the IT is absolutely horrendous, what a joke for a web based international business. They claim that they offer no seller's fees on thousands of brands, yet you can't look up what the brands are, that link doesn't work.... They now reduced the amount of pictures you can upload to 10, really, because it costs too much? You are already charging the sellers and the buyers, you ban people from chat if they try to help each other out because there seems to be a delivery problem, because your customer service is as useful as a chocolate tea pot and as clever as a goldfish (and I want to say sorry to all the goldfish, they don't deserve that) Then as a buyer and seller, I have the feeling that the clueless "staff" they employ is trying to find issues, it happened several times that they reported an issue with an item, I checked the pictures, couldn't see anything, purchased, the item was absolutely fine. I guess their underqualified stuff needs to find a certain quota of issues. Customer service, it isn't there, it is ridiculous, emails you send via their webform simply don't get answered, you often don't even get a confirmation, if you go into chat, you talk to somebody who is totally clueless, repeats auto-responses and seems to be a few fries short of a happy meal. Please please, let there be another site like VC, only one with qualified people, a site where they employ people with an IQ in double digits, please please