I had a deeply disappointing and frustrating experience with Vestiaire Collective. From the moment I signed up, I encountered significant issues that reflect poorly on their customer service and overall management. Despite providing all the necessary proofs of authenticity for my items, my account was inexplicably deactivated. I reached out multiple times seeking clarification and assistance, but the responses I received were shockingly disrespectful and unprofessional. The customer service representatives responded in a monotonous manner, often forwarding generic messages that completely ignored my specific concerns. What is even more troubling is the lack of transparency and the discriminatory attitude displayed towards me. They failed to provide any valid reason for the deactivation of my account, and their dismissive responses made it clear that they had no interest in resolving the issue or respecting me as a new user. This experience has left me feeling mistreated and discriminated against. Vestiaire Collective’s handling of my situation has been nothing short of appalling, showcasing their lack of respect for customers and their unwillingness to provide adequate support. In conclusion, I would strongly advise against using Vestiaire Collective. Their customer service is the worst I have ever encountered, marked by rudeness, a lack of transparency, and discriminatory practices. They need to make significant improvements to their approach if they hope to maintain any credibility and trust with their users.