VERY DODGY COMPANY. First time customer (yes - I should have checked the reviews first!!!) Made expensive purchase almost $4k worth. Immediately after purchasing, they "deactivated/shut down" my account. After 1.5 weeks of hassling them for an answer why to this ABSURD behaviour, apparently I'm chatting outside. WTAF?? Never happened. Ludicrous. No evidence of this when I asked them to show. I'm very aware of scammers and am vigilant of not discussing anything outside of the companies chat systems. I'm not stupid. When asked for evidence of this, nothing, absolutely nothing. I had a 15% voucher to use too but of course I can't use it because my account is shut down and it's not reversible and "sorry for the inconvenience". I hope my items arrive!! Disgraceful. No customer service despite "being available 24/7. No resolvement after 1.5 weeks.