Be cautious when sending expensive items to Vestiaire Collective. There is a significant risk that their "quality check team" may damage your items during inspection and then claim the item was received in that condition. I sent a brand-new jacket valued at €2500, with the tag still attached. After their quality check, they reported a loose button. I sent them photos of the jacket prior to shipping, showing no such issue. After a three-day investigation, they claimed the button must have come loose during transit, which didn’t make sense. The only way the button could have become loose is if it was mishandled during their rushed inspection. They even refused to provide video footage to support their claim that the button was loose when the box was opened. As a result of their error, my sale was canceled, I received a negative review, and the jacket was returned to me with the loose button, which I had to repair myself. Be very careful when sending valuable items to them, as my experience shows they can be unprofessional and may not take responsibility for their mistake.