A Masterclass in Customer Service (Not) is what Vestaire Collective Team is all about I just wanted to take a moment to express my heartfelt appreciation for the unique experience I've had with their customer service. It's truly impressive how they managed to turn a simple query into an elaborate game of hide-and-seek! First, let me address their customer service representatives. I must commend their uncanny ability to vanish into thin air when faced with a question they can’t answer. It’s like they have a superpower! One moment you’re discussing an issue, and the next, poof! They’ve disappeared, leaving me to wonder if they’ve been abducted by aliens or simply decided to go on an extended vacation. Bravo! Their secret to success whenever there's things that they can’t handle or resolves. Disappear!It’s a brilliant strategy I must say ,to just ignore the seller altogether, hoping they’ll forget about the problem as if it were a bad dream. I mean, who needs resolution when you can just procrastinate indefinitely? It’s a refreshing approach, really. Why face the music when you can dance around it instead? But the pièce de résistance has to be the new customer service representatives they will send in to “take over” a case. They arrive on the scene like fresh recruits in a war zone, blissfully unaware of the chaos left behind by their predecessors. And just when you think they might actually solve something, they too mysteriously disappear, leaving me to wonder if it’s a rite of passage in their company culture. And let’s not forget the grand finale! The moment my issue is resolved (because, of course, it magically solves itself), their team suddenly appears like a genie emerging from a lamp, all smiles and sweetness. It’s as if you’ve been waiting for the perfect moment to shower me with kindness, but honestly, it feels a bit too rehearsed—like a bad sitcom. In conclusion, I just wanted to say thank you for this unforgettable experience. Who knew customer service could be such a delightful blend of neglect, and a sprinkle of false charm? I’ll be sure to recommend Vestaire Collective to all my friends, if only for the entertainment value.