It has become absurd, a buyer can claim an item is not as described, send pictures without a stain but claiming there is a stain, they can return, despite the fact there was no stain in the picture, they even get 7 days to return, so that gives them time to wear the dress to the event they "borrowed" it for. If you google the names (they tend to be from Nigeria) and the addresses seem to be rather dodgy, not where you would expect an expensive item would go to, twice I got something else back and Vestiaire is not interested. I guess they need a new scam as the "Prince is trying to get money to you, please give us all your information" doesn't work anymore