Sellers, don't risk it! Their direct shipping method is rife with frauds, I sold an item that was really expensive and worn ONCE quite cheaply, the buyer decided to report an issue, I requested several times from Vestiaire to get to know what the issue is, as it would not be the 1st time that somebody claims there is an issue because in reality it doesn't fit or they figured they can't afford it. The mail via their website don't go through (excellent customer service and upkeep of the webpage) so of course I don't get a reply, so I will have to try and talk with their webchat, which is a total and utter nightmare. This scam company should really be taken to task, they have no customer service!