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Anonymous
I am(now was) a seller on Vestiaire. I was sold fake items on Vestiaire, under the impression I was protected by their authentication system. When I was unsatisfied with how the items fit on me, I decided to list them. All four items I decided to list did not pass the listing guidelines when I explicitly took not only more photos than what the seller sold me did, but more detail in my pictures as well. Since then, I have a stain on my listing record that they refuse to take away because I, verbatim per them, “should’ve known better.” That’s how they talk to their clients. So I tried sending back my goods to be authenticated and to my surprise, they all passed. WRONG. So I went to list them again. So now the same pictures as before but including a picture with their Vestiaire authentication tag, it STILL failed. I got them on a recorded line stating this after I asked them, “so Vestiaire has members that authenticated the same item while other deemed it to be inauthentic is what you’re telling me?” The verbatim reply was “yes that seems to be so.” I can’t make this up people. Do not shop with these unprofessional frauds. They don’t care about your well-being. Trust me, this is coming from a seller myself whom has a ‘fashion activist’ badge as well as the ‘trusted seller’ badge for Vestiaire. Vestiaire is the worst selling platform on the market. I would rather sell on Ebay. Please please please do not invest your money into this place and if you do, don’t EVER become a seller here. Their guidelines are counter-intuitive amongst themselves. My account has been perma-banned because I hit my max number of refused listings due to the attempts of fake goods I tried to list. Not in my control for one, and for two, I was under the impression as a newer member at the time that what I was sold was real. Please beware. I’ve been drained of all my energy talking to different team members every day, with each new person not knowing the status of what has been happening prior to them ‘consulting’ with me. Oh and the Vestiaire chat member will have the nerve, the bold audacity to reach out to me EVERY TIME AT 3 IN THE MORNING. Like I’m going to be up at that time EVERY DAY. Get lost Vestaire. You just lost a vital member of this community and I hope the inevitable downfall of this platform happens sooner rather than later.
1 month ago
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Vestiaire Collective has a 1.5 average rating from 1,304 reviews

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