Good afternoon since three years I fell and I was Vestiare Collective like a seller. I never had problems with nobody like a buyer is horrible. They are big liar. They accept people to post picture how they don’t below to the actual item recently, I buy one bracelet Chanel by the picture on the Vestiare Collective was from my necklace when I received the bracelet was that identification I noticed that bracelet doesn’t have stamp and she don’t have the quality of the Chanell item. I bring the bracelet to the Chanel boutique and they tell me Never this model doesn’t vas made and never exists , there was agreed to take back to check again the item, and after five days they say the original and completely compliant, and they will be released under my name and when they get sell they will refund me less commission I send a message to send me back the item because I want to send to the properly identification. They blocked me everywhere. They blocked me in the chat. They blocked me in the mail and they said they were done. Send me back item., this is a fraud , I tried to speak with the previous seller of this item and he said it’s private sale from the Chanell since then Vestiare does does it accept private sale or a gift why they insist this item its authentic I don’t understand that. I only want my item back to send them to properly authenticator or somebody answer me in the chat horrible customer service.,
1 month ago
Vestiaire Collective has a
1.5
average rating
from
1,304
reviews
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