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Anonymous
So many fees- buyer, seller, currency conversion and anything else that can be added to buyers and sellers! Everyone is losing. Nobody is winning so many lost sales. You are strangling the life out of fashion resale. The divide between your non existent support with rude, arrogant representatives who show no initiative or signs of intelligence churning out copied and pasted answers. Your ridiculously embarrassing defunct authentication team who raise issues that don’t exist make daily errors with no accountability with the only consequences are penalties against the seller as your Experts cannot change anything. They show no evidence or expertise whatsoever. Senior Management sit in their ivory tower pontificating values that are not being practised then berate fast fashion brands who could teach you an awful lot about service and support. It’s taking years to sell anything there’s 0 seller rights 0 respect after years of loyalty and now 0 sales. What is your end game here? Are you trying to take us all down with you? Show some respect for your Members and Community don’t crush them and pretend it’s necessary. Show some responsibility admit your mistakes and make changes now. What are you waiting for! Or please go ahead and sell out before it’s too late. Have some respect this is just tragic now.
1 week ago
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Vestiaire Collective has a 1.5 average rating from 1,304 reviews

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Alice, Customer Support

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