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Anonymous
I have had numerous issues with Vestiaire Collective over the past month. The platform constantly fails to deliver proper service, and I've been deceived as a seller. While other platforms charge a commission and provide proper support, fraud protection, and solutions for lost parcels, Vestiaire Collective does none of this. On multiple occasions, I've had my funds withheld, and I’ve had to track every transaction to ensure I’m actually receiving my payments. Customer support only provides generic, scripted responses and does not address issues meaningfully. This platform is unreliable, and I am extremely frustrated with the lack of professionalism and transparency. If there was an option to rate this service below 0, that would be my score. I would strongly advise anyone thinking of using this platform to reconsider.
2 weeks ago
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Vestiaire Collective has a 1.5 average rating from 1,347 reviews

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Alice, Customer Support

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