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Diane
Total joke, somebody bought an expensive item and the address looked totally wrong, seems to go to a Hotel in Poland, so I googled the address and the name of the hotel, it doesn't exist, contacted customer service, after letting me wait for ages they told me to send because if I cancel I get bad feedback and if it can't be delivered they have a department who deals with that. Well, the problem is that I am shipping from the UK, so I will have to pay customs and return postage for my own item. I did point out that the address does not exist, same answer "Send or cancel, if you cancel your account will be negatively impacted!"
1 week ago
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Vestiaire Collective has a 1.5 average rating from 1,347 reviews

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Alice, Customer Support

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