Don't do business with this company. Their "authenication" process is a bunch of cr@p. I had a brand new, never worn YSL with tag and Saks Fifth avenue invoice enclosed and they deemed it "non-compliant" and the kicker is, in order for me to get it back i had to send $12 check to their Paris office. Why would i need to send $12 to Paris when my bag was sent to a NYC shipping address? According to VC, this $12 is stated in their terms but i don't see it anywhere on the website and when i asked for them to send me the link, radio silence. My guess is that they deem certain goods as non-compliant so they can sell it on their own for a bigger payoff. They are con-artists/scammers. Beware of these crooks.