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Rose
I recently purchased some trainers from VC, advertised as in good condition (i.e. used but well cared for). (ref. 19198850) They were dirty, down at heel and had clearly been worn in all weathers. I paid over £100 for them, trusting to VC's policy of vetting all items before sending them to the buyer, for which service they charge a hefty commission. I feel a complete dupe. When I complained they suggested I should re-sell them - I would be ashamed to offer them to someone else. I will no longer be using them and have closed my account. I have had good experiences with them, but it is definitely not worth the risk. Avoid.
5 years ago
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Vestiaire Collective has a 1.5 average rating from 1,282 reviews

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Alice, Customer Support

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