Do not order from them! They do not check the items correctly and they do not take any responsibility for not checking.
I ordered a Moncler puffer from there.
On the description was stated:
'vintage: no'
'very good condition'
I recieved the puffer did make me suspicious about its authenticity and I made a research on the authenticity of Moncler items. I did not do this before ordering before I trusted them to do that for me.
All the details (zipper, logo, ID/number) of the item i recieved did not comply with the descriptions on the expert sites online, nor did the ID-code comply with the online authenticity scanning system of the Moncler company itself.
But there is an other issue: There was a metal part missing, on the drawstring of the hood. This was not described by the seller.
So, they did not check with the description.
Is this not what Vestiare Collective stands for?
I told them, and they wanted to have a second examination of the coat.
The result of the second examination was:
-''This model is a vintage Moncler Puffer in very good condition for a second hand article. The certilogo did not exist at the time this model was produced.''.
[Description by the seller: 'vintage: no'].
About the missing metal part they just said:
''We regret that this element is missing and would like to propose a 15 euro voucher to address this anomaly. ''
I did not accept the voucher, as I wanted my money back. What they did was, they send it back to me and let me know that I can relist it if i like.
5 years ago
Vestiaire Collective has a
1.5
average rating
from
1,282
reviews
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