Purchased a wallet and waited over a month the day they gave me a refund (as it hadnt arrived from seller )which included a credit of £22.00 the wallet turned up so I re purchased the item only to find they hadn’t refunded me the original full price even though an mail told me they had !,! So I phoned their customer services and was told tough no can’t give you the promo code you will have to purchase again to incl this money ....why they could not refund me I don’t know ...it was after all the same wallet refunded on the same day and I in good faith paid again ... ( presumed as they told me the £22.00 ) was in the refund ... really not happy with this company ! Also the adviser would not let me speak with a manager ... customer service absolute rubbish ...not impressed ☹️