I am over here sick. I purchased a LV from Vestiaire Collective bag and DHL delivered it to the wrong address..... its an address where I use to live. I did not give VC them that address I updated it in the companies system before I ordered it ...however somehow DHL was given my old address. Now the bag is in never never land. I was able to CHAT with someone at Vestiaire Collective about what happened. I was told to send a handwritten letter along with my ID saying that I don't have the bag. I was told to be patient. In the meantime, I have paid for a bag that I don't have in my possession. My issue is that I updated the address BEFORE I purchased to I am confused to why it was sent to my old address.