Please chose other company if you wish to sell efficiently and less stressful. The customer service of VC is non existed. Not only you are going to wait forever in the chat service, the assistants are never helpful and most of the time quite rude and passive aggressive. The commission is also way too high for the poor service they provided. Though the delivery system is fine, for my stand point, it is just another reason for them to overcharge the fee for service. Also the famous "authentication" that VC is pushing is not effective at all, not only sometimes you have to wait up to on3 month to be checked, the authentication sometimes is not even accurate as one of my cousins used the app and still end up receiving replica product as well. For the policy...this is the worst part, if you are a seller on VC, and if you read carefully on their policy, you will realise that there is essentially no seller protection whatsoever. Not only the full protection is granted to the buyers, the seller has no say in buyer's claim and has to be forced to accept whatever outcome the 'expert team' made which essentially is just whatever the buyer claim. In conclusion, this is not a platform that provide what they claim to the users, and furthermore, they can careless of what you want as long as they make profits. There is so many other amazing platforms out there that I have used and loved, but VC is just the worst of everything I have ever used. If you chose to use VC, try not to sell anything that is over 200 dollar, it will be too risky if anything goes wrong.