The bag that I bought - which before buying it I did research and looked through all the photos that the seller had provided. - Because I wasn’t happy with how the pictures where taken I wrote to the seller asking if the bag had any defaults or stains since nothing was listed in the description. She answered that NO, the bag had no stains and that it was in great condition. I finally decided to buy the bag and PAYED for the authentication and quality control in which they told me that the bag had a small stain in the interior and deducted some of the price. So a week later I get my bag and HALF of the leather of the 350€ Bag that I payed was another colour. It’s been a MONTH since I am trying to get my money back since the bag did not fit either the description OR the condition requirements and that HUGE default was not specified by the quality control team. They just said that I can’t be refunded because “you could see the default in the pictures” which isn’t true. If you want a trustworthy place to buy go to The Real Real their team is competent.