DO NOT BUY. THEY STEAL FROM YOU AND NEVER REFUND. Still waiting for an order placed in June and they refuse to refund me telling me to wait for another 2,5 months. I ordered a Zimmermann dress placed on June 8th paying 238 euros + 13 euros shipping cost from France to Greece. Instead of sending it by a fast, tracked mailing service such as UPS, DHL or anything else, then sent it using the old, traditional post office!!!!! The package is lost since then and they do not give me my money back!! To the question how do you send a 238 dress by post office charging me 13 euros as shipping cost, their response was: we only send orders of more than 1500 euros by fast, tracked mailing service such as courier company (when every other e-shop send orders of much less money by normal courier companies). Almost 2 months later, Vestiaire Collective responds every 3 emails, refuses to cancel the delivery and refund me giving me the 251 euros that they stole from me!! They were telling me to wait for 30 days after the first claim took place, in order to get an answer from the transporter. On the 30th day they told me that I should probably wait for up to 2,5 months in order to receive the order. THEY ARE RIDICULUS. DON’T EVEN BOTHER BUYING FROM THEM. They steal your money and ignore you. I am struggling to take my money back. Do yourselves a favor and do not order anything.